Privacy Policy

1. Who We Are

ClickFuel (“we”, “us”, “our”) is a digital marketing agency based in the West Midlands, United Kingdom. Our website is clickfuel.click.

For questions about this policy or how we handle your data, contact us at: hello@clickfuel.click

We are the data controller for personal information collected through this website.

2. What Information We Collect

We may collect the following types of personal data:

• Contact information, name, email address, phone number (submitted via our contact or free audit forms)
• Business information, company name, website URL, marketing goals (submitted via enquiry forms)
• Usage data, pages visited, time on site, referring URLs, browser type (collected via cookies/analytics)
• Communication data, messages you send us via forms, email, or WhatsApp

We do not collect sensitive personal data (e.g. health, financial, or biometric data).

3. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and deliver requested services
• Conduct free marketing audits you have requested
• Send you relevant information about our services (where you have consented)
• Improve our website and user experience
• Comply with legal obligations

Legal basis for processing (UK GDPR):

4. How We Share Your Data

We do not sell or rent your personal data to third parties.

We may share your data with trusted third-party service providers who assist us in operating our business, including:

• Website hosting (Hostinger)
• Analytics tools (e.g. Google Analytics)
• Email and communication platforms
• Social media platforms (where you interact with our pages)

All third parties are required to handle your data securely and in accordance with applicable law.

5. Data Retention

We retain your personal data only for as long as necessary:

• Enquiry and contact form data: up to 2 years from last contact
• Client data: duration of the working relationship + 6 years (for legal/accounting purposes)
• Analytics data: as per the relevant platform’s retention settings (typically 14–26 months)

6. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Erase your data (“right to be forgotten”) where applicable
• Restrict processing of your data
• Object to processing based on legitimate interests
• Withdraw consent at any time (where processing is consent-based)
• Data portability, receive your data in a structured, machine-readable format

To exercise any of these rights, contact us at hello@clickfuel.click. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): ico.org.uk | 0303 123 1113

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption for all data in transit.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page will reflect any changes. We encourage you to review this page periodically.